Returns & Exchanges

At Frøya Organics, we want you to be completely satisfied with your sustainable beauty ritual. If you are not happy with your purchase, we offer a 30-day window for returns on all products in their original, unopened condition.

1

Initiate Your Request

Contact our customer care team at [email protected] with your order number and the reason for your return to receive a Return Authorization.

2

Prepare Your Package

Carefully pack the unused items in their original eco-friendly packaging to ensure they are protected during transit and include your printed return form.

3

Ship It Back

Affix the provided prepaid shipping label to your parcel and drop it off at any authorized carrier location within 7 days of receiving your authorization.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund to your original payment method within 5 to 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing